Your privacy is our priority. This Privacy Policy clearly and transparently explains how 1 rokok collects, uses, stores, and protects the personal data of all members on our online betting platform in Malaysia. We are committed to keeping your information safe and managed to the highest standards.
We understand how important your personal data is. Here are 1 rokok's six core commitments to ensuring every member's privacy is protected at all times.
All personal data and financial information you share with 1 rokok is protected by 256-bit SSL encryption — the same security technology used by leading banking institutions in Malaysia.
1 rokok has never and will never sell, rent, or share your personal data with any third party for marketing purposes without your explicit consent. Your data belongs to you.
You have the full right to access, correct, transfer or request deletion of your personal data at any time, either through your account settings or by contacting our support team.
1 rokok's Privacy Policy is designed and managed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We take our legal responsibilities toward every user in Malaysia seriously.
We use cookies solely to improve your experience on the 1 rokok platform. You can manage your cookie preferences at any time through your web browser settings.
In the event of any data security incident that may involve your information, 1 rokok will notify you within the timeframe required by law and take immediate action to protect your account.
At 1 rokok, we believe that member trust is our greatest asset. This Privacy Policy has been carefully prepared to ensure you fully understand how your personal data is managed. By using our platform, you agree to this Privacy Policy.
This Privacy Policy is published by 1 rokok ("we", "the Platform") and applies to all users, visitors, and members who access the website https://1rokok.click as well as all related services we offer, including Sports Betting, online casino, slots, poker, lottery and all other features on the 1 rokok platform.
As a responsible online betting platform in Malaysia, 1 rokok is fully committed to complying with Personal Data Protection Act 2010 (PDPA) Malaysia and all relevant data protection legislation. We take seriously the privacy of every individual who entrusts us with their personal information.
This Privacy Policy explains the types of personal data we collect, why we need it, how it is used, who it may be shared with, how long it is retained, and your rights in relation to that data. We encourage you to read this document carefully and to contact us if you have any questions.
1 rokok collects various types of personal data depending on how you interact with our platform. Below is a full list of the data categories we may collect:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, identity card / passport number, gender | Mandatory (KYC) |
| Contact Data | Email address, Malaysian phone number, residential address | Mandatory |
| Financial Data | EWallet account details (Touch 'n Go, GrabPay), FPX details, deposit and withdrawal history | Mandatory |
| Technical Data | IP address, device type, web browser, operating system, cookie data | Automatic |
| Activity Data | Betting history, games played, login times, session duration | Automatic |
| Communication Data | Live chat conversation records, support tickets, submitted feedback | Where applicable |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive information such as biometric data, medical records or your political views.
1 rokok collects your personal data through a variety of channels, including:
1 rokok uses collected personal data solely for legitimate, stated purposes as outlined below. We will not use your data for any other purpose without first obtaining your consent:
1 rokok does not sell or rent your personal data to any party. However, in certain limited circumstances, we may need to share your data with the following parties:
All third parties with whom we share data are required to comply with strict data protection standards and may only use your data for agreed purposes. They are not permitted to disclose or use your data for any other purpose.
The security of your personal data is 1 rokok's top priority. We implement a comprehensive range of technical and organisational security measures to protect your data against unauthorised access, loss, destruction or disclosure:
Data Retention Period: We retain your personal data for as long as it is needed for the stated purposes or as required by Malaysian law. Account data that has been inactive for more than 5 years will be reviewed and securely disposed of, unless there is a legal requirement to retain it for longer.
As a 1 rokok member and data subject under Malaysia's PDPA, you have the following rights, which you may exercise at any time:
You have the right to request a copy of the personal data we hold about you at any time.
You may request the correction of any data that is inaccurate, incomplete, or out of date.
You may request the deletion of your data, subject to applicable legal requirements.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data in specific situations as defined by law.
To exercise any of the above rights, please contact us by email at support@1rokok.click with the subject line "Privacy Rights Request". We will process your request within 30 working days from the date of receipt.
The 1 rokok platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. The following are the types of cookies we use:
You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the 1 rokok platform. More information on managing cookies is available in your web browser's help section.
The 1 rokok platform may include integrations with third-party services such as game providers, payment providers, and analytics tools. This Privacy Policy applies solely to the 1 rokok platform and does not cover the privacy practices of those third parties.
We encourage you to read the privacy policy of each third-party service provider you interact with directly, such as the Touch 'n Go, GrabPay and other eWallet providers. 1 rokok is not responsible for the privacy practices or content of any third party.
The 1 rokok platform is strictly for users aged 18 and above only. We do not knowingly collect or process any personal data from individuals under the age of 18.
Should we discover that personal data of a minor has been collected without proper parental or guardian verification, we will take immediate steps to delete that data and close the associated account. Parents or guardians who suspect their child has registered on our platform are encouraged to contact us immediately at support@1rokok.click.
1 rokok reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. Any changes will be posted on this page with a new "Updated" date.
For material changes, we will notify members via their registered email address or an in-platform notification at least 14 days before the changes take effect. Your continued use of the 1 rokok platform after such changes constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this page periodically to stay informed on how 1 rokok protects your privacy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, please contact our Data Privacy Officer through the following channels:
You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you believe your privacy rights have been violated and the matter cannot be resolved directly with us.
With our transparent privacy policy and commitment to data security, you can enjoy football betting, slots, Live Casino and more on 1 rokok with complete confidence.